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New Sales Rep Onboarding

Community · Medium · 20–30 min

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About This Board

A new-hire sales onboarding game covering ramp fundamentals, customer knowledge, process, communication, and performance habits. This is a Adult / General Business review game in a Jeopardy-style format: a teacher puts the board on one screen, teams pick clues by point value, and the class answers out loud — no student devices or accounts needed. Categories: Know the Customer, Know the Process, Communication, Ramp Habits, First Deals.

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Questions in this game

A peek at what's on the board — 5 categories and one sample clue from each. Answers stay hidden until you open them, so the game still works.

  • Know the Customer

    Before memorizing a pitch, a new rep should understand who buys the product and this.

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    What is why they buy it?

    +4 more clues in this category

  • Know the Process

    A new rep should know what evidence is required before moving an opportunity between these.

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    What are sales stages?

    +4 more clues in this category

  • Communication

    A concise outreach message should make it easy for a prospect to understand relevance and this.

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    What is the next action?

    +4 more clues in this category

  • Ramp Habits

    Reviewing calls with a coach helps a new rep identify both strengths and these.

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    What are improvement opportunities?

    +4 more clues in this category

  • First Deals

    New reps should resist forcing poor-fit prospects through the funnel simply to create this.

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    What is pipeline?

    +4 more clues in this category

Board content

Know the Customer

$100 — Before memorizing a pitch, a new rep should understand who buys the product and this.
What is why they buy it?
$200 — Knowing the customer's common challenges helps a rep make outreach more this.
What is relevant (New Sales Rep Onboarding — Know the Customer)?
$300 — A buyer persona is useful because it summarizes common goals, challenges, and these.
What are behaviors or priorities?
$400 — Different industries may use the same product for different these.
What are use cases?
$500 — Customer language is often more effective in a conversation than internal company this.
What is jargon?

Know the Process

$100 — A new rep should know what evidence is required before moving an opportunity between these.
What are sales stages?
$200 — Understanding handoffs prevents confusion when a deal moves from sales to this post-sale function.
What is onboarding or customer success?
$300 — Knowing approval rules before offering special pricing helps avoid this.
What is an unauthorized commitment?
$400 — CRM expectations should clarify what to record, when to record it, and this.
What is why it matters?
$500 — A defined escalation path tells a new rep where to go when a problem exceeds this.
What is their authority or expertise?

Communication

$100 — A concise outreach message should make it easy for a prospect to understand relevance and this.
What is the next action?
$200 — Mirroring a buyer's terminology can demonstrate that a rep is doing this.
What is listening?
$300 — Speaking more slowly after asking an important question gives the buyer space to do this.
What is think and respond?
$400 — A meeting agenda helps establish expectations before the conversation does this.
What is begins?
$500 — Clear internal notes help teammates continue a customer conversation without forcing the customer to do this.
What is repeat themselves?

Ramp Habits

$100 — Reviewing calls with a coach helps a new rep identify both strengths and these.
What are improvement opportunities?
$200 — Practicing a skill repeatedly in realistic scenarios is commonly called this.
What is role-play?
$300 — Tracking activity without tracking outcomes can hide whether the activity is actually this.
What is effective?
$400 — Asking experienced reps why a tactic works is more useful than simply doing this.
What is copying it?
$500 — A good ramp plan gradually increases expectations as a rep develops this.
What is proficiency or competence?

First Deals

$100 — New reps should resist forcing poor-fit prospects through the funnel simply to create this.
What is pipeline?
$200 — Bringing a manager or specialist into an early deal can provide coaching while protecting this.
What is the customer experience?
$300 — A lost early deal is useful when the rep identifies the reason and turns it into this.
What is a learning opportunity?
$400 — Documenting what worked in an early win helps a rep determine whether it can be this.
What is repeated?
$500 — The goal of an early sales conversation is not always to close immediately; sometimes it is to earn this.
What is the next conversation?

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